Chance Olivas

Reviews

Review of apple

Bad customer service

I visited the store to exchange a gifted item and pay the difference for a different product. However, the process was handled poorly and without any clear communication. The staff member assisting me, he did not explain how the refund or exchange would be processed. Instead, the refund was issued without my understanding or consent, and it was sent back to the original purchaser—putting me in an uncomfortable and difficult position.The person who served me did not engage with me in any meaningful way during the interaction. He appeared disinterested, unhelpful, and made no effort to clarify the process or address my concerns. His attitude was dismissive and unprofessional.Although a manager eventually came over to understand what was happening, by then the damage was already done. She apologized, but unfortunately, it did not resolve the issue or alleviate my frustration.What made the experience even worse was the overall environment in the store. Despite having a large number of staff present, most of them were chatting amongst themselves and seemed disengaged from customers. I felt dismissed and undervalued—as though customers are expected to know nothing while the staff talk down to us with little patience or care.I am extremely disappointed by this experience and no longer feel comfortable shopping at the Apple Store. As a long-time Apple user, I expect much better customer service—especially when dealing with returns and exchanges, which can be sensitive.I urge you to review the training and conduct of staff at the Battersea location, especially regarding how they handle customer communication and service. This experience fell far below the standard expected from a brand like Apple.

1
Date of experience: May 17, 2025

Review of apple

Bad customer service

I visited the store to exchange a gifted item and pay the difference for a different product. However, the process was handled poorly and without any clear communication. The staff member assisting me, he did not explain how the refund or exchange would be processed. Instead, the refund was issued without my understanding or consent, and it was sent back to the original purchaser—putting me in an uncomfortable and difficult position.The person who served me did not engage with me in any meaningful way during the interaction. He appeared disinterested, unhelpful, and made no effort to clarify the process or address my concerns. His attitude was dismissive and unprofessional.Although a manager eventually came over to understand what was happening, by then the damage was already done. She apologized, but unfortunately, it did not resolve the issue or alleviate my frustration.What made the experience even worse was the overall environment in the store. Despite having a large number of staff present, most of them were chatting amongst themselves and seemed disengaged from customers. I felt dismissed and undervalued—as though customers are expected to know nothing while the staff talk down to us with little patience or care.I am extremely disappointed by this experience and no longer feel comfortable shopping at the Apple Store. As a long-time Apple user, I expect much better customer service—especially when dealing with returns and exchanges, which can be sensitive.I urge you to review the training and conduct of staff at the Battersea location, especially regarding how they handle customer communication and service. This experience fell far below the standard expected from a brand like Apple.

1
Date of experience: May 17, 2025

Review of apple

Bad customer service

I visited the store to exchange a gifted item and pay the difference for a different product. However, the process was handled poorly and without any clear communication. The staff member assisting me, he did not explain how the refund or exchange would be processed. Instead, the refund was issued without my understanding or consent, and it was sent back to the original purchaser—putting me in an uncomfortable and difficult position.The person who served me did not engage with me in any meaningful way during the interaction. He appeared disinterested, unhelpful, and made no effort to clarify the process or address my concerns. His attitude was dismissive and unprofessional.Although a manager eventually came over to understand what was happening, by then the damage was already done. She apologized, but unfortunately, it did not resolve the issue or alleviate my frustration.What made the experience even worse was the overall environment in the store. Despite having a large number of staff present, most of them were chatting amongst themselves and seemed disengaged from customers. I felt dismissed and undervalued—as though customers are expected to know nothing while the staff talk down to us with little patience or care.I am extremely disappointed by this experience and no longer feel comfortable shopping at the Apple Store. As a long-time Apple user, I expect much better customer service—especially when dealing with returns and exchanges, which can be sensitive.I urge you to review the training and conduct of staff at the Battersea location, especially regarding how they handle customer communication and service. This experience fell far below the standard expected from a brand like Apple.

1
Date of experience: May 17, 2025

Review of adobe

Got suckered into a 12 months…

Got suckered into a 12 months subscription after missing the free trial cut off date. Accumulated 120 assets and due to lack of variety on the platform, only used 25 credits- upon cancelling my service I found out that I would loose the assets ive paid for and there is not a dam thing that I can do about it accept to continue the subscription. Online and phone customer care was absolutely shocking and no one wanted to help- only upsell me on a service I am clearly not using. Disgraceful and disappointing. Save your money people- so many better options for stock images!

1
Date of experience: Jan 10, 2023

Review of seatgeek

Easy & Convenient

It was easy to find tickets for the event I wanted to attend. The check-out process was also easy & convenient. The tickets were stored in the app so all I needed to attend the event was my phone. EASY!

5
Date of experience: Jan 06, 2025

Review of nasa

Very informative I live NASA

No Body

5
Date of experience: Aug 12, 2022

Review of care

Monetized at every corner

Monetized at every corner. Bought the annual subscription and have recently had my posts deleted without clear reason with a link to a 5,000 word 'rulebook' they expect me to read through and try to figure out the terrible infringement I made. Find other sources.

1
Date of experience: May 21, 2025

Review of bp

I bought 20 litres of fuel and it…

I bought 20 litres of fuel and it didn’t put any fuel in my tank. Literally drove away and thought “surely it will fill up” never did. Called for help and was greeted by rudeness personified. Was told no manager or supervisor was in so it wasn’t her problem. Actually said “why did you drive away?” Crazy.Cowboys, dodgy as they come, con artists. AVOID at all costs!

1
Date of experience: Oct 30, 2024

Review of net

Rupert Murdoch’s and the Liberals ABC

What happened to our ABC? There has been an appalling change in the past couple of years which has only been amplified in the last few months. Our ABC has been totally taken over by former Rupert Murdoch employees and a right wing element from the Liberal Party. There is no longer fair and balanced representation, and trying to find any reporting with substance is now non-existent. Most stories are cut and pasted from foreign news agencies. The Australian based stories are puff pieces with little to no meaning. It is absolutely disgraceful what has happened to our ABC and the so called journalists and management should hold their heads in shame. After decades of trusting the ABC, I now find myself despising this broadcaster, and I will never ever get my news from this biased and lazy media company.

1
Date of experience: Nov 30, 2024

Review of sage

Always excellent service

No Body

5
Date of experience: Mar 14, 2025

Review of mailchimp

Stay away.

terrible website, terms of service and slow customer service.stay away.

1
Date of experience: Apr 04, 2025

Review of g

Very helpful Charlotte Turner at True Potential

I have recently been in touch with True Potential requesting some advice and help. My contact was Charlotte Turner who dealt with my query very efficiently. Charlotte was very helpful, friendly and on the ball. A very good ambassador for True Potential. 10/10. Thank you Charlotte. Andrew Klimacki

5
Date of experience: Apr 29, 2024

Review of bloomsbury

Nothing but ordering issues

I have tried ordering Harry Potter books and had nothing but issues. I ordered 4 house editions ( one was a pre-order) before Xmas and my order confirmation stated all 4 books would be sent out end of January. I wanted 3/4 before Xmas so I phoned them to query this. The lady was friendly but put me through to the online orders department that wouldn’t answer the phone. I gave up and e-mailed instead. The email responses were quick and helpful but by the tone of the email I felt like an inconvenience. In the end my order was cancelled and I was advised to order pre-orders separately to ones already published. So I reordered the 3 available books which arrived on time and are gorgeous books. Just after Xmas I tried to pre order the next book in the series. The website wouldn’t accept my correct password and when I tried to change it it said my email wasn’t recognised. I couldn’t check out as a guest either as I had an account they wouldn’t recognise. I left it for 2 days and eventually was able to reset my password (the one I had been typing in was correct) I managed to log in to place the order and everything was fine until I got to the payments page. I typed in my card details on the Harry Potter page and pressed confirm to be taken to the main Bloomsbury page. I was asked for authorisation from my bank which I granted yet instead of giving me an order receipt I was continually asked to enter my payment details. As I’d already done this twice I used my better judgment to not do it again. I pressed cancel but as I have given authorisation from my end I have no idea wether the payment has gone through once or even more than that. I have had no emails and their office is closed until the second of January. In future I will be waiting for the books to be released and buying them from a book shop because this is just ridiculous. It is every time I try to place an order. never again!!!! The delivery is great if you can manage to actually order the books to begin with.

2
Date of experience: Dec 29, 2019

Review of ubisoft

assassins creed valhalla ist echt die…

assassins creed valhalla ist echt die größte scheiße die ich in meinem leben je gespielt habe .bosse die dich one hitten tss was besseres fällt euch wohl nicht ein

1
Date of experience: Jun 19, 2021

Review of speedtest

BIG SCAM..They are certainly receiving…

BIG SCAM..They are certainly receiving payment from ISPs. Got so frustrated with my speed that I can barely load a single webpage. Lo and behold, speedtest.net gave me a 4mbps result. What a joke. When I searched for a more reliable site it gave me an accurate..wait for it...0.2 mbps speed! This is not the first time that it happened to me. Scammers are effing cancer.

1
Date of experience: May 30, 2021

Review of kayak

Very Responsible Travel Agency Service

I had some health issues before my upcoming trip and I needed to cancel my trip. Allan was very considerate and helped me with the cancellation process real quick. Definitely a positive experience

5
Date of experience: Sep 07, 2022

Review of chase

Don’t trust this bank!!

Don’t trust this bank!!! They are thieves!!!!! I regret getting this card, it has caused me so much stress, financial distress, and even depression! I’m warning you. You will never be able to pay this card off.

1
Date of experience: Jan 16, 2025

Review of co

Stay clear, thieves

Thieves, took money from my account without permission. Offshore all their customer service to incompetent staff in order to avoid all responsibility.

1
Date of experience: Mar 27, 2024

Review of studocu

This has to be the best educational…

This has to be the best educational website I’ve ever accessed

5
Date of experience: Jul 25, 2024

Review of picsart

I used to love this app

I used to love this app. Not so much now. They keep making changes and they are not good. No response from support. Horrible customer service.

1
Date of experience: May 04, 2025