Review of dreamhost
I have been using Dreamhost for a number of years now. Why, because they are cheaper than other providers and because I have always gotten top notch customer service if I have had a problem. The professionals at Dreamhost have always gone out of their way to help me and take time with me if I didn't understand the technical stuff. It means a lot for that kind of care. Thank you Dreamhost guys, and Felipe for taking extraordinary care of me!
Review of discogs
1. Seller listed CD as LP which was only declared after payment. Refunded everything but the Discogs fee. Opened ticket, never heard back. Fee was not returned.2. Seller changed delivery fees after payment significantly. A shipment from Austria to Germany ended up costing more than the record. Package was not protected. No communication, no response to questions.First and last time I’ll use the platform unfortunately. Great offering, broken tech, scammy users.
Review of calendly
Review of yelp
Review of co
Review of teachable
I upgraded my account, but it is not reflected in my login.I see the charge on my credit card, but I can't access the paid for plan. I've reached out to customer service 3 times. Hoping I don't have to dispute the charges.
Review of teachable
I have used teachable for about 3 years. This is the first survey I remember receiving from teachable and it comes after several very poor customer service interactions. If you would have asked me two months ago, I would have rated at least a 4. I rarely do reviews but I am hoping if I do this review, my student may finally get her issue resolved.My online courses are finally getting some traction, and everything was going just fine. My concern is getting help when a student needs help. As businesses grow, problems naturally follow. The customer service has been very disappointing. While everyone has been pleasant, it feels like no one either understands what I need or is avoiding answering me. I honestly cannot tell. I had multiple back and forth interactions via email and I tried getting help on chat. There is NO WAY to CALL and get problems resolved quickly. I emailed and asked for a phone number, and they said they don't do provide this service option.I did my due diligence and used the knowledge base KB to find the answer I need and sent it to the student. They could not do what the instructions said. The student purchased courses through a tax-exempt organization and was trying to get a refund on the taxes they paid. This is what the teachable KB says to do. How are students that purchase products as a tax-exempt organization handled?Similarly to subscription purchases, if your student intends to purchase your content as a business, and the business qualifies for a sales tax exemption, your student will need to provide Teachable with a tax exemption certificate issued by the state in which they are located.Students from tax-exempt organizations who purchase products or services on the Teachable platform should submit a refund request by logging in and contacting Teachable Support. The refund request should include a copy of the purchase receipt showing the sales tax paid and Order ID, as well as a copy of their state sales tax exemption certificate. Teachable will issue a refund once the documentation has been reviewed and approved. Usually the process takes about 7 days.The instructions say they must LOG IN and contact teachable. This is NOT POSSIBLE and what I was trying to explain to them in my emails to teachable. A student CANNOT reach teachable after logging into their student portal. They can only reach the school, and the school cannot resolve this tax issue. After many emails and screenshots trying to tell teachable customer service about this, I was told they changed their process. However, the KB still says the student must log in to reach them/teachable. But this is not possible. They can only reach the school. Teachable finally sent me this link which I really had to search hard for in the KB student information: I'm not allowed to provide the link but it provides a drop down menu and the ability to attach documents. This SHOULD get the issue resolved. I guess we will see.But, before receiving this link, in another email back to me they told me to have the student contact teachable at an email that is not easily located on their page. I’m not allowed to include the email in this review, but it was directed to “support”. The student did this but this has still not resolved her issue. In a recent email they told her if she wants a refund on her courses, she needed to contact me. UGH That is not what she asked for. Is this a language barrier? Are they avoiding the issue? This is very confusing and frustrating. I gave the student the link teachable emailed me with the drop down and am hoping it works for her. This issue has gone on waaaaay too long. Teachable, if this is how a simple problem gets handled, I am worried about how a bigger problem may be handled. The thought of going through the process of switching platforms is daunting but this issue has taken up way too much time. And, if it is a sign of what to expect as things grow, I might need to. It appears that there is lot of money spent on recruiting new creators and not enough on support. If you are reading this, please help my student.
Review of teachable
Review of envato
Review of zoom
I cancelled my subscription when i realized they autorenewed me (with no notice). Zoom refuses to give me a refund despite the fact that i cancelled almost one full year before it would renew again. I had also cancelled last year, but they still autorenewed me.
Review of washingtonpost
Review of vodafone
Wish I could give a minus. Zero and One stars are too much for this disastrous company. Horrible customer service, horrible everything!! Uneducated employees who are even disrespectful, unprofessional, etc…They hang up on you, unwilling to solve problems. On top of that, they don’t even let you cancel the contract easily.Very very disappointed!
Review of southwest
When attempting to update my trip (Wanna Get Away Plus) from Sunday flight to a Saturday flight, I was able to select 2 seats for $523 using the app. However, the app does not allow you to update a reservation when you have a lap child (a very ridiculous restriction).I immediately called southwest, and they informed me the tickets were now $840. I expressed how I could see the tickets on the app (even after refreshing) and after 20 mins, was able to get the agent to split my reservation so my wife's ticket was $523 and my ticket was $840. They were unable to honor the price I should have received if the app had just worked. Further, the agent was not able to come up with this solution - I had to suggest it in order to reduce my additional cost from $700 and something to $380. Overall, I am very disappointed in southwest and hope they can resolve this issue.
Review of snapchat
Review of primevideo
They only have english customer support, but the support workers suck at english. It is liking talking to a door, they dont understand anything you say, and they dont respond to what youre writing. It is like they dont know their own product.
Review of newegg
Ordered several items. several days later was notified one of the items was cancelled by seller. OK. Then a few days after that received a message that an item had been delivered, but I didn't actually receive it. Now trying to get my money refunded and company is giving me the run around. Avoid this company like the plague!
Review of lenovo
I bought an ideapad - right out of the box it wouldn't transfer my photos from my phone. I spent HOURS trying to get help and was disconnected 4 times. I finally chose the 'call back' option. It called me 5 times and there was never anyone on the call when I answered. When I would get through to one person, they would say "this is a Microsoft issue, let me transfer you to Microsoft". The only option for that was to go to their website and trouble shoot which did not help - no options for actual human support. I called every number available from Lenovo and every one of them ended up with someone saying "you have to pay for support" - for a very basic function on a brand new laptop? Sorry Amazon but this is going back and I'm headed to Best Buy to see what they have available that is not Lenovo. I can honestly say Lenovo gave me the worst customer service experience I have ever had and I'm 58 years old.
Review of klarna
I ordered some jeans from Levi’s but never received the package because it was delivered at the wrong house. I contacted Levi’s and they said they’ll issue me a refund and it could take up to a week. I waited and once I got a notification about a payment being late I contacted klarna and they said they never received the refund and to contact Levi’s. After I contacted Levi’s again I sent klarna proof of the conversation, the email saying they’re issuing a refund, and a screenshot from my account of the refund being issued. Even with all that proof klarna refused to give me a refund and kept adding late fees. I have been dealing with this since November of last year going back and fourth with them. Now we’re in April and they said they see Levi’s issued a refund but klarna sent my debt to collections. Now I have to call collections to dispute it even though klarna openly admitted they saw Levi’s had issued me a refund and klarna still refuse to give me a refund. I do not recommend using them.
Review of com
Thank you Tash at C&D Narrabri!I recently visited Telstra Narrabri to have my old phone data transferred to my new phone. I was the only person waiting in line for service but the young girl who served me said that they were too busy and sent me next door to the music shop where Tash did it for me. Tash informed me that this is a daily occurrence. While the Telstra (lack of) service was friendly and pleasant, the reason as to why they need to rely on the music shop to do their job needs to be addressed.
Review of dashlane