Jefferson Windham

Reviews

Review of buymeacoffee

Lovely and personalized help

Lovely and personalized help. ❤️

5
Date of experience: Nov 12, 2024

Review of binance

KYC and helpdesk complete failure.

I was asked to renew KYC. I am sending one by one… passport and drivers licence photos. Both valid. I am doing that from different angles, lights. My wife assists me with holding it so it would be clearest as possible. I have connected high-end full frame camera as a webcam but uploaded photos were treated as sending “screenshots” (I have disabled all side information from camera menu and still..). My regular 720p webcam is not perfect, but still does pretty good photos. Sending these for HOURS didn’t give any result. They deny it either for being unreadable, or because they claim it MIGHT be edited. At current KYC engine, there is not way to upload manually a photo (only webcam sharing or doing it via phone). In my case it can be done only by a webcam. When I presented the issue to the “support” and asked for a solution - either a possibility to upload HQ image, or to do a webchat to show my documents form every angle, or to provide with any other solution, they claimed that KYC failure will stay like that and that they can’t give me ANY support. When asked WHY in different forms of that question, I constantly got this answer: “We are unable to release any information at this moment without a formal request such as subpoena from a government agency or law enforcement - this is the official detailed explanation”. So basically they denied my KYC for a fake reason (or technical difficulties at Binance end - call it as you wish) not giving nether any explanation, nor giving a possibility to provide them with any proof they desire with a different way (since webcam scan is constantly denied). Oh… and once they probably couldn’t hide behind “possible edited photo” reason, they claimed that I provided them a document not consistent to their internal regulation. I chose a country from their list and selected a passport according to this country selection - a valid one. And they claimed that it’s not a proper document (they literally can give you any bs to deny and you can’t do nothing more than spend hour hoping that for some random reason maybe this time it’ll work). On top of that, I am trying the KYC procedure with thevery same documents I was trying to send previously (they didn’t expire from last KYC check), they were accepting them earlier. Now somehow they are fake/incorrect? This is the poorest customer relation I have had. After many, many clear request to redirect me to someone who can help me, I am awaiting “a specialized department for further support to proceed with the case.”. Expected time : 30–660 minutes (I guess no sleep for me tonight)! Of course markets can wait for that delay. Probably if I’ll go away from PC for more than few minutes, this chat will close and my request will be automatically rejected. If that will work, I am moving every assets tradable elsewhere, elsewhere. The amount of stress and wasted time is not worth possible benefits with Binance.And update after my long wait: I was copied the identical message, which I got earlier from a different “person/chatbot” : “After careful consideration, we have determined that the original outcome should be upheld. Unfortunately, we are unable to release any information at this moment without a formal request, such as a subpoena from a government agency or law enforcement. We understand that this might not be what you had hoped for, but we have come to this decision based on our Terms of Use and Internal Policy. We will not be able to offer additional support to you. In case you have any assets in your account, please withdraw them using the "withdraw crypto" option “In other words, they are banning me for no reason, with no explanation and no way to fix it. At least I wasn’t waiting 660 minutes. Way to go Binance!2 stars since while it was working, it was good for trading. I am being generous with 2 stars considering that for now it does not work at all for me. As requested by "RA", here is unique case ID #133039782 with complaint reference ID of CC6155429. For clarification - yes, I use different e-mail and signature myself with a different name on TrustPilot than on Binance. That's the whole point of getting some anonymity in the Internet. On Binance all my credentials are consistent. I wanted to be clear on that.

2
Date of experience: Dec 05, 2024

Review of avast

not scanning properly

not scanning properly

4
Date of experience: Jun 18, 2025

Review of buymeacoffee

Lovely and personalized help

Lovely and personalized help. ❤️

5
Date of experience: Nov 12, 2024

Review of binance

KYC and helpdesk complete failure.

I was asked to renew KYC. I am sending one by one… passport and drivers licence photos. Both valid. I am doing that from different angles, lights. My wife assists me with holding it so it would be clearest as possible. I have connected high-end full frame camera as a webcam but uploaded photos were treated as sending “screenshots” (I have disabled all side information from camera menu and still..). My regular 720p webcam is not perfect, but still does pretty good photos. Sending these for HOURS didn’t give any result. They deny it either for being unreadable, or because they claim it MIGHT be edited. At current KYC engine, there is not way to upload manually a photo (only webcam sharing or doing it via phone). In my case it can be done only by a webcam. When I presented the issue to the “support” and asked for a solution - either a possibility to upload HQ image, or to do a webchat to show my documents form every angle, or to provide with any other solution, they claimed that KYC failure will stay like that and that they can’t give me ANY support. When asked WHY in different forms of that question, I constantly got this answer: “We are unable to release any information at this moment without a formal request such as subpoena from a government agency or law enforcement - this is the official detailed explanation”. So basically they denied my KYC for a fake reason (or technical difficulties at Binance end - call it as you wish) not giving nether any explanation, nor giving a possibility to provide them with any proof they desire with a different way (since webcam scan is constantly denied). Oh… and once they probably couldn’t hide behind “possible edited photo” reason, they claimed that I provided them a document not consistent to their internal regulation. I chose a country from their list and selected a passport according to this country selection - a valid one. And they claimed that it’s not a proper document (they literally can give you any bs to deny and you can’t do nothing more than spend hour hoping that for some random reason maybe this time it’ll work). On top of that, I am trying the KYC procedure with thevery same documents I was trying to send previously (they didn’t expire from last KYC check), they were accepting them earlier. Now somehow they are fake/incorrect? This is the poorest customer relation I have had. After many, many clear request to redirect me to someone who can help me, I am awaiting “a specialized department for further support to proceed with the case.”. Expected time : 30–660 minutes (I guess no sleep for me tonight)! Of course markets can wait for that delay. Probably if I’ll go away from PC for more than few minutes, this chat will close and my request will be automatically rejected. If that will work, I am moving every assets tradable elsewhere, elsewhere. The amount of stress and wasted time is not worth possible benefits with Binance.And update after my long wait: I was copied the identical message, which I got earlier from a different “person/chatbot” : “After careful consideration, we have determined that the original outcome should be upheld. Unfortunately, we are unable to release any information at this moment without a formal request, such as a subpoena from a government agency or law enforcement. We understand that this might not be what you had hoped for, but we have come to this decision based on our Terms of Use and Internal Policy. We will not be able to offer additional support to you. In case you have any assets in your account, please withdraw them using the "withdraw crypto" option “In other words, they are banning me for no reason, with no explanation and no way to fix it. At least I wasn’t waiting 660 minutes. Way to go Binance!2 stars since while it was working, it was good for trading. I am being generous with 2 stars considering that for now it does not work at all for me. As requested by "RA", here is unique case ID #133039782 with complaint reference ID of CC6155429. For clarification - yes, I use different e-mail and signature myself with a different name on TrustPilot than on Binance. That's the whole point of getting some anonymity in the Internet. On Binance all my credentials are consistent. I wanted to be clear on that.

2
Date of experience: Dec 05, 2024

Review of avast

not scanning properly

not scanning properly

4
Date of experience: Jun 18, 2025

Review of vrbo

AVOID

I would avoid this at all costs. The host never gave back my deposit and they completely have the most horrible customer service. They don't even deserve a one star.

1
Date of experience: Apr 13, 2023

Review of tesla

I am at tesla service center for 7hours…

I am at tesla service center for 7hours for windshield replacement and now they damaged the body of my brand new car. I said i am going to complain this and manager told me you can do whatever you want. It is insane i do not recommend anyone to purchase tesla.

1
Date of experience: Jul 28, 2024

Review of hulu

Absolutely unwatchable

Absolutely unwatchable. I have multiple streaming apps, but HULU is the only one that continuously freezes and reduces quality. Every single other service works Smoothly. It's a shame to, because the content is good. Unfortunately, having good content that is frustratingly Unwatchable just doesn't cut it. Their tech support is garbage as well.

1
Date of experience: Sep 10, 2022

Review of hulu

Hulu Sucks

Well lets see, constant pushing of drugs that have more side effects than benefits. Rewind still sucks. The 3 extra commercial breaks per 1hr show. Timing of extra breaks. Interactive ads that require you to press a button that freeze videos. Live TV just plan blows.

2
Date of experience: Mar 04, 2025

Review of google

Volume level is so bad

Volume level is so bad, it's barely audible. When I asked gemini, it says it is at maximum volume!! My phone is at maximum volume, as is media. However gemini sound is so low, as to be pretty useless; 😱so I've given up using it.Totally waste of space👎👎

1
Date of experience: Oct 16, 2024

Review of alamy

Reasonable prices and great customer service

I can usually find what I need at a reasonable price. The customer service team is excellent to work with, and searching the Alamy site is a pleasant experience. I highly recommend Alamy.

5
Date of experience: Apr 28, 2016

Review of wayfair

This is Terrible Customer Service!

I received a defective dresser that came with no hardware or instructions. I requested the hardware and they are refusing to do anything to help me. I am left with a worthless box of pieces of wood that I can't put together. Their suggestion was to buy the hardware from a hardware store or seek a professional furniture builder! Worst customer service ever!

1
Date of experience: Dec 17, 2024

Review of mercari

If I could give them a zero

If I could give them a zero, I would. I have had great success in the past buying from them, so when it came time to sell something, I thought I would have the same experience. I was wrong. I sold an item(used once and put back in the box). I made sure everything was good to go on it before I listed it, checking everything, including writing on the screen(E tablet). I took many pictures of the item and described the item word for word. There was absolutely nothing wrong with the item. I even took pictures of the item before I shipped it out. The buyer received the item. I hadn’t heard anything for almost three days. When the window was about ready to close to allow me to get payment, the buyer randomly came up with requesting a return based on the pen not “writing” on one part of the screen. The buyer used the pen part it looked like, but I can’t valid that. But I can tell you I took a picture of the screen to show the screen was in perfect shape, so it was something the buyer did. I submitted proof that everything was fine, but less than a hour, Mercari issued a refund without getting my further input, except me contesting the refund. Mercari didn’t care to look into the manner at all, even stating the buyer had 3 days to look over item. At this time, I have yet to get my item back and everything is in limbo. I will never deal with Mercari again. After I get my item back, I will delete my account.

1
Date of experience: Dec 14, 2023

Review of lowes

Absolutely will never order from Lowe’s…

Absolutely will never order from Lowe’s again. Took the day off work to be here for the 4 hour delivery window. Delivery window comes and goes. Nobody reaches out to me. I call customer service and they say I have to keep waiting at home because the order “is still coming” but they don’t know when. So now I have to cancel my evening plans too. And sit at my home waiting for an order into the late evening hours — and I don’t even know if it will show up. Useless customer service. Terrible experience. Never again.

1
Date of experience: May 25, 2024

Review of dynadot

Professional

No Body

5
Date of experience: Apr 04, 2024

Review of discordapp

I ve been in touch with customer…

I ve been in touch with customer service through messenger and cannot cancel an account my son created. We get subscription charges every month, I have tried blocking this with the bank but they then vary the amount taken and put the charges through different companies. You cannot get passed the first page to raise a complaint as I have no reference number to give them. Do not touch this company. My next step is to close the bank account.

1
Date of experience: Apr 08, 2024

Review of depop

Poor Service

Ordered an item from the app and when it arrived not what it was described as was advertised as a tracksuit and a T-shirt came, disputed it with customer service and they said nothing they can do and cost me £150 for nothing.

1
Date of experience: Jan 28, 2023

Review of clover

Tim was very helpful

Tim was able to answer all of my questions and assist me with getting my device set up and running

5
Date of experience: May 10, 2023

Review of xero

Great service

Problem resolved

5
Date of experience: Jan 22, 2025