Review of amazon
I live in the UK and have on the odd occasion purchased from Amazon US as they calculate the taxes etc for you and to be fair have never had any real issues until recently and today.I purchased a collectible item which was not cheap, only purchasing it because I couldn't get it in the UK. Unfortunately it was shipped in a paper bag with absolutely no protection whatsoever. I used the chat to speak to one of their customer service agents and explained that basically the item was crushed and of no use. in fairness the agent consulted with their supervisor and came back to say that as a one time exception, they would send me a full refund and there would be no need to return the item.This was provided on the transcript of the chat which I always copy as proof (by the way, if you ever need to revisit any of your chat transcripts there is not an option available to do so, however, if you initiate a new chat, then scroll upwards, its all still there from last time). given the above, I disposed of the item as it was too badly broken and didn't want to risk re-ordering.5 days later, no refund. When contacting them to ask why, I was continuously told that the agent had made a "false promise" and would be re-coached to correct their mistake and that unless I returned the item there would be no refund!!!!literally after 4 plus hours of chat and phone calls to what was at least 15 agents and supervisors who each kept asking me to repeat why I was contacting them (remember the transcript was all there, and very very long now), they would not acknowledge that I acted on their instructions and was unable to return a disposed of item. There was absolutely no empathy, even to the point of cutting me off mid chat when I had gotten to the point of basically asking "please just let me speak to a senior person!". I even asked how I could complain and was told repeatedly that there was no way of doing this and to be fair, if you look on their site, its literally true.Only after asking for their legal department details and adding that I would be contacting my bank to raise a claim and saying that I would share the impact of this with the press etc did one agent eventually give in and agreed to what was their original suggestion and instruction.with exception of a few, overall what a complete bunch of rude and unsympathetic people they were, even telling me that yes, regardless of the circumstances (their fault) I just had to accept that I'd lost my money. 100% in need of training in their customer relations department.
Review of crypto
Impossible to withdraw to external wallet. I was adviced to change swap to other crypto and try but also not work. this is very strange and can't even sell crypto for fiat to topup VCC card and use as usual. Soeriously, what's gone wrong ? Wrote to support without a single asnwer.
Review of crypto
Impossible to withdraw to external wallet. I was adviced to change swap to other crypto and try but also not work. this is very strange and can't even sell crypto for fiat to topup VCC card and use as usual. Soeriously, what's gone wrong ? Wrote to support without a single asnwer.
Review of avast
Impossible to contact; even the poster of their US HO had a false phone number across it. I had a subscription covering just about everything but my computer failed totally and absoluteley. Tried to contact the company over many weeks but every attempt - phone, link ..... was blocked or not valid. A separate machine I had a single programme which expired 2 days ago so I gave full banking details for renewal; they accepted it and my bank details and continued to bost screens saying I was not covred. Checking, they didn't debit my account so tried again and they seem to have unmexplained problems. Are they bankrupt because there is no phone contact?
Review of crypto
Impossible to withdraw to external wallet. I was adviced to change swap to other crypto and try but also not work. this is very strange and can't even sell crypto for fiat to topup VCC card and use as usual. Soeriously, what's gone wrong ? Wrote to support without a single asnwer.
Review of avast
Impossible to contact; even the poster of their US HO had a false phone number across it. I had a subscription covering just about everything but my computer failed totally and absoluteley. Tried to contact the company over many weeks but every attempt - phone, link ..... was blocked or not valid. A separate machine I had a single programme which expired 2 days ago so I gave full banking details for renewal; they accepted it and my bank details and continued to bost screens saying I was not covred. Checking, they didn't debit my account so tried again and they seem to have unmexplained problems. Are they bankrupt because there is no phone contact?
Review of crypto
Impossible to withdraw to external wallet. I was adviced to change swap to other crypto and try but also not work. this is very strange and can't even sell crypto for fiat to topup VCC card and use as usual. Soeriously, what's gone wrong ? Wrote to support without a single asnwer.
Review of avast
Impossible to contact; even the poster of their US HO had a false phone number across it. I had a subscription covering just about everything but my computer failed totally and absoluteley. Tried to contact the company over many weeks but every attempt - phone, link ..... was blocked or not valid. A separate machine I had a single programme which expired 2 days ago so I gave full banking details for renewal; they accepted it and my bank details and continued to bost screens saying I was not covred. Checking, they didn't debit my account so tried again and they seem to have unmexplained problems. Are they bankrupt because there is no phone contact?
Review of asus
Laptop came with bloatware which was annoying.Also has an overheating issue in which the fans turn off when the screen turns off?Stupid - and the support offers 0 fixes despite having 10+ people posting on their forums with the same problems.
Review of tiktok
The TikTok actually don’t care for time appropriate and the families and have banned my 2nd account.yesterday when I was testing my live with my son TikTok banned my account.after 6 days Thanks tiktok my account recovered 🫶🏻🍁
Review of adobe
The content is alright but it's too easy to accidentally subscribe for a whole year, it looks like it's monthly. I asked them to not auto-renew me next year but apparently that's not possible! So you have to remember to cancel a week before the billing comes around again. Makes me angry actually.
Review of mindbodyonline
I have been using Mindbody for a while and I am pretty happy even if sometimes I find it a bit intricate / slow to use. By the way it is a good tool.Very happy of their customer service. It is enough to send an email and they call you back giving the requested support. The italian one (Carmelina) is always polite and very professional.
Review of hulu
Review of homeadvisor
Review of farfetch
Expensive shipping costs and then delays in receiving package. Product was also used or definitely a sample somewhere. It was cream sandals and the edges were all fraying and dirty and so were the bottom. First and last time using Farfetch.
Review of care
Review of care
Review of activecampaign
The product is great...easy to use, intuitive...and I was able to get up and running in one week. That was a migration from HubSpot which we had been using. Their onboarding, chat support is timely and excellent. The system functionality is great.
Review of xe
Review of xe
