Natalie Frye

Reviews

Review of avast

Simple, for free and efective !

Simple, I have no any problems with viruses and other problems like this. Good Joob ! THX ! :)

5
Date of experience: Jun 07, 2025

Review of avast

A reliable service is provided

A reliable service is provided. It is helpful to be able to try a free version first, so you can decide afterwards. It is to be reccomended.

5
Date of experience: Jun 25, 2025

Review of apple

Feeling extremely let down by Apple…

Feeling extremely let down by Apple today.I've been a loyal customer for over 20 years and have spent thousands of pounds with them. But when I was recently scammed by a non-functioning app—WIPR 2—Apple refused to stand by me.I reported the issue the same day I purchased the app, requesting a refund under UK consumer law, which clearly provides protection for digital purchases that do not work as advertised. My initial request was denied, as was my appeal.Today, I called Apple customer support again, hoping to escalate the issue. Instead, I was met with a dismissive, aggressive representative who claimed my refund attempts were invalid because I didn’t use the exact phrase “right to withdraw.” This kind of semantic gamesmanship is outrageous—especially when the law is on my side.To make matters worse, I was told that refund requests aren’t even reviewed by a human being. They're processed by a computer algorithm. How can this possibly meet legal standards, let alone customer service expectations?Lastly, I asked the representative to explain the specific reasons why my refund request had been denied. He couldn’t provide an answer. Instead, he said he would send me the terms and conditions. When I asked which section of the T&Cs applied to my refund case being denied, again he could not answer and he responded he would email me the terms & conditions. What followed? Not one, but ten separate emails in a row, each containing lengthy terms and conditions, effectively spamming my inbox. Was that a power move? If so, I hope it gave that overly aggressive representative some sense of satisfaction, because from a customer perspective, it was petty, unhelpful, and deeply unprofessional.I’m shocked that a company as large and influential as Apple treats its long-term customers this way. It feels like they’re more interested in protecting profits than upholding consumer rights.This experience has genuinely shaken my trust in Apple.

1
Date of experience: May 27, 2025

Review of abebooks

I've never received any books

I've never received any books, and they refuse to reimburse me saying "oh there's no tracking number available for your order so just wait". (like it's going to magically appear, as we are already past the shipping delay announced)Well, i'm not the one shipping internationally, and not asking for a tracking number.Just run, it's a scam.

1
Date of experience: Mar 26, 2024

Review of avast

Simple, for free and efective !

Simple, I have no any problems with viruses and other problems like this. Good Joob ! THX ! :)

5
Date of experience: Jun 07, 2025

Review of avast

A reliable service is provided

A reliable service is provided. It is helpful to be able to try a free version first, so you can decide afterwards. It is to be reccomended.

5
Date of experience: Jun 25, 2025

Review of apple

Feeling extremely let down by Apple…

Feeling extremely let down by Apple today.I've been a loyal customer for over 20 years and have spent thousands of pounds with them. But when I was recently scammed by a non-functioning app—WIPR 2—Apple refused to stand by me.I reported the issue the same day I purchased the app, requesting a refund under UK consumer law, which clearly provides protection for digital purchases that do not work as advertised. My initial request was denied, as was my appeal.Today, I called Apple customer support again, hoping to escalate the issue. Instead, I was met with a dismissive, aggressive representative who claimed my refund attempts were invalid because I didn’t use the exact phrase “right to withdraw.” This kind of semantic gamesmanship is outrageous—especially when the law is on my side.To make matters worse, I was told that refund requests aren’t even reviewed by a human being. They're processed by a computer algorithm. How can this possibly meet legal standards, let alone customer service expectations?Lastly, I asked the representative to explain the specific reasons why my refund request had been denied. He couldn’t provide an answer. Instead, he said he would send me the terms and conditions. When I asked which section of the T&Cs applied to my refund case being denied, again he could not answer and he responded he would email me the terms & conditions. What followed? Not one, but ten separate emails in a row, each containing lengthy terms and conditions, effectively spamming my inbox. Was that a power move? If so, I hope it gave that overly aggressive representative some sense of satisfaction, because from a customer perspective, it was petty, unhelpful, and deeply unprofessional.I’m shocked that a company as large and influential as Apple treats its long-term customers this way. It feels like they’re more interested in protecting profits than upholding consumer rights.This experience has genuinely shaken my trust in Apple.

1
Date of experience: May 27, 2025

Review of abebooks

I've never received any books

I've never received any books, and they refuse to reimburse me saying "oh there's no tracking number available for your order so just wait". (like it's going to magically appear, as we are already past the shipping delay announced)Well, i'm not the one shipping internationally, and not asking for a tracking number.Just run, it's a scam.

1
Date of experience: Mar 26, 2024

Review of avast

Simple, for free and efective !

Simple, I have no any problems with viruses and other problems like this. Good Joob ! THX ! :)

5
Date of experience: Jun 07, 2025

Review of avast

A reliable service is provided

A reliable service is provided. It is helpful to be able to try a free version first, so you can decide afterwards. It is to be reccomended.

5
Date of experience: Jun 25, 2025

Review of apple

Feeling extremely let down by Apple…

Feeling extremely let down by Apple today.I've been a loyal customer for over 20 years and have spent thousands of pounds with them. But when I was recently scammed by a non-functioning app—WIPR 2—Apple refused to stand by me.I reported the issue the same day I purchased the app, requesting a refund under UK consumer law, which clearly provides protection for digital purchases that do not work as advertised. My initial request was denied, as was my appeal.Today, I called Apple customer support again, hoping to escalate the issue. Instead, I was met with a dismissive, aggressive representative who claimed my refund attempts were invalid because I didn’t use the exact phrase “right to withdraw.” This kind of semantic gamesmanship is outrageous—especially when the law is on my side.To make matters worse, I was told that refund requests aren’t even reviewed by a human being. They're processed by a computer algorithm. How can this possibly meet legal standards, let alone customer service expectations?Lastly, I asked the representative to explain the specific reasons why my refund request had been denied. He couldn’t provide an answer. Instead, he said he would send me the terms and conditions. When I asked which section of the T&Cs applied to my refund case being denied, again he could not answer and he responded he would email me the terms & conditions. What followed? Not one, but ten separate emails in a row, each containing lengthy terms and conditions, effectively spamming my inbox. Was that a power move? If so, I hope it gave that overly aggressive representative some sense of satisfaction, because from a customer perspective, it was petty, unhelpful, and deeply unprofessional.I’m shocked that a company as large and influential as Apple treats its long-term customers this way. It feels like they’re more interested in protecting profits than upholding consumer rights.This experience has genuinely shaken my trust in Apple.

1
Date of experience: May 27, 2025

Review of abebooks

I've never received any books

I've never received any books, and they refuse to reimburse me saying "oh there's no tracking number available for your order so just wait". (like it's going to magically appear, as we are already past the shipping delay announced)Well, i'm not the one shipping internationally, and not asking for a tracking number.Just run, it's a scam.

1
Date of experience: Mar 26, 2024

Review of abebooks

I've never received any books

I've never received any books, and they refuse to reimburse me saying "oh there's no tracking number available for your order so just wait". (like it's going to magically appear, as we are already past the shipping delay announced)Well, i'm not the one shipping internationally, and not asking for a tracking number.Just run, it's a scam.

1
Date of experience: Mar 26, 2024

Review of wired

WIRED has gone downhill over the years

WIRED has gone downhill over the years. From quality journalism to mediocre click-baity vomit. I am seriously disappointed.

1
Date of experience: Feb 11, 2023

Review of keap

Very good services for any business…

Very good services for any business and fast support

5
Date of experience: Nov 07, 2018

Review of keap

I was a customer of 10 years

I was a customer of 10 years; a major investment. I used the help support online to ask about cancelling my policy and was never informed of 10 days notice. I was given vague direction to better to cancel about a week before so there's processing time. When I did try to cancel you get directed to a consultant that sets a time with you for a review of your account. You have to wait for the appointment When I cancelled my account 2 days prior when I spoke to the consultant they refused it and said i was to be charged an entire new month AUD455. That's the level of appreciation for 10 years of being a loyal customer - quite clear they have no moral compass. Don't go near them

1
Date of experience: Sep 14, 2024

Review of care

message management!!!

message management!!!The system does not allow me to put messages into folders like "top applicants" or "don't want these" etc. I got more than 50 applicants and have no way to track them except to create a separate spreadsheet.

1
Date of experience: Jun 12, 2024

Review of xe

Great experience

Really fast, trustworthy, clear

5
Date of experience: May 21, 2025

Review of xe

Fabulous and trustworthy

I have their app. It is easy to understand. Rates are good and constantly updated. Transfers are speedy, often within an hour. They are easily contacted online if you make and error or need assistance. Brilliant service all round.

5
Date of experience: Jun 05, 2025

Review of wpforms

Quick & Proper Response from the team

Shawon and Eric understood my query and provided clear guidance that helped me resolve the issue. They responded to my email promptly.

5
Date of experience: Sep 25, 2024