Leo Turner

Reviews

Review of doordash

Ever since I moved DoorDash has refused…

Ever since I moved DoorDash has refused my credit card payment method and had canceled my account under suspension of fraud twice. I'm done with Doordash.

1
Date of experience: Sep 03, 2024

Review of amazon

Ordered a Amazon Kindle for $106.00…

Ordered a Amazon Kindle for $106.00 received product but would not let me set it up. Contacted Customer Service for a return. Notified by email pick up by UPS. Called Customer Service and said I was leaving the country for month of August and was told UPS would come in two days. I asked what happens if UPS doest come for pickup return and I have left the country could I return it when I come back. Basically was told tough luck because policy says you have to be home. UPS is notorious for not showing up for picks when ordered by a vendor and Amazon was unwilling to let me drop off return to UPS office one block away.

1
Date of experience: Jun 27, 2024

Review of southwest

Boycott Southwest, Horrible Customer service

After flying from Indianapolis to Atlanta we had a 4 hour layover until our flight to Oakland. My girlfriend has a service animal and we had to the bathroom. We were in Terminal C and there were no pet relief areas open in the entire terminal. We had to walk 20 minutes to terminal B to find an open pet relief area. When we came back they had closed the doors, 15 minutes before the flight. We explained to the lady at the gate that there were no pet relief areas open yet she would not let us on the plane. We then watched the plane for 15 minutes sitting and then it backed out and left. There was plenty of time to correct the situation. The 2 representatives at the counter were Paree Newcomb and a Manager Lajuan A. She laughed and said "Oh I figured you were walking your dog because I saw a service animal on your reservation." I fly twice a week and I used to prefer Southwest but no longer.

1
Date of experience: Mar 26, 2020

Review of lenovo

No business laptop after six weeks

Do not purchase direct from Lenovo - if at all. After many years of buying ThinkPad laptops for business use, and recommending other individuals and organisations do the same, my recent experience has been an eye-opener and I wish I had felt the need to check Trustpilot before my most recent business laptop purchase.After six weeks I have no laptop and no idea how I'm going to get my laptop or my money back other than by progressing a claim through my credit card company.Basically Lenovo Customer Services seems to be set up to fob off anyone who calls with a problem - every time I called them I was told to wait two or three days and then all would be well. I was also told that the mere act of calling had reset the length of time I would have to wait for a response. It seems that either Lenovo is a company in complete meltdown or they are running a scam.Detailed timeline is (note some sequences shortened as I've not listed every failed or dropped call attempt):- Ordered business laptop on 15 November 2023- Order delayed and then shipped on 17 November 2023 - Scheduled for delivery on 22 November 2023 when I would be away (attending funeral) but UPS will not allow a delivery reschedule until after first failed delivery- After first failed delivery attempted to re-schedule delivery online with UPS on evening of 22 November 2023 (once I worked around the flawed tracking link to UPS USA) but didn't have UPS InfoNotice Number (as away). Got through from online chat to phone number but UPS voice lines closed until next morning- Got through to UPS voice line (not easy) on 23 November 2023, and agreed delivery date of 24 November 2023- Despite telephone call to UPS there was a second failed delivery attempt on 23 November 2023- On return home late 23 November 2023 used UPS InfoNotice Numbers to access online options but delivery locked out with message to refer to sender- Got through to UPS voice line on 24 November 2023 where it was confirmed that only Lenovo can release the delivery after two failed delivery attempts- Spoke to Lenovo customer services on 24 November 2023 and told that I would get new delivery notification by 27 November 2023- No new delivery notification received so spoke to Lenovo customer services on 27 November 2023, told that new notification imminent- No new delivery notification received so spoke to Lenovo customer services on 28 November 2023, told there would be a re-shipment by 3 December 2023- No new delivery notification received so spoke to Lenovo customer services on 4 December 2023, told to wait until 6 December 2023- No new delivery notification received so spoke to Lenovo customer services on 6 Dovember 2023, insisted on escalation and finally got put through to superviser who promised all would be better, that I could contact him any time, that he would call me if requested, did receive email from him- No update received so emailed the supervisor to ask for an update on 8 December 2023- No reply received so emailed the supervisor on 11 December 2023 requesting a response - No reply received so attempted to call Lenovo customer services on 11 December 2023 but Lenovo number out of service or calls being dropped (7 call attempts)- No update received so called Lenovo order line in hope of getting closer to Lenovo UK on 14 Dovember 2023 (after a previous on-hold call that was picked-up and dropped). Spoke to an SMB account representative who took my details, told me they had escalated the issue to "Global Logistics", that they would contact me again when they had an answer, also sent me an email with their full contact details (phone and email)- No update received so emailed SMB account representative on 18 December 2023, received an email reply stating that the issue had been raised to "Global Logistics" with a request for an eta for the delivery and no reply as yet from "Global Logistics"- No update received so emailed SMB account representative on 21 December 2023 asking what should be done next, received an email reply that all SMB account representative could do was raise issue (which they had)- No update received so checked UPS site again on 27 December 2023 to find that the laptop had been returned to sender due to the item being "refused by the receiver"At least the SMB account representative seemed to be on the level, they just couldn't get any response from the logistics teams. The Customer Service Teams must have known that what they were telling me was a complete fantasy.

1
Date of experience: Nov 15, 2023

Review of lastpass

Their emailer is constantly broken and…

Their emailer is constantly broken and not sending out the codes they want for you to sign in.Then after you try to get it to send the code a few more times you get locked out.0/10 even without considering all the security breaches

1
Date of experience: May 25, 2023

Review of ipsos

Removed account after years of using…

Removed account after years of using them. No good reason for why. I've done online surveys for a long time, so I understand the procedure. I answer honestly throughout. What a coincidence this happened when I had been building up a lot of points without redeeming them yet. Avoid this survey company.

1
Date of experience: Dec 05, 2024

Review of hubspot

We use these guys at work

We use these guys at work. Expensive as hell, but it does the job pretty well.As a sales person it's pretty useful for not forgetting I need to be responsible for sending out contracts or what not. Again $$$$ but if you can afford it, do it.

4
Date of experience: May 25, 2021

Review of getyourguide

Seamless and efficient booking process. This is the first time I've booked…

This is the first time I've booked through this website and the process went smoothly throughout, with prompt and well constructed communication, I will be comfortable booking things through them in the future.

5
Date of experience: Apr 18, 2025

Review of anthropologie

Ordered at night received package the…

Ordered at night received package the next morning - free shipping! Love the trousers.

5
Date of experience: Mar 27, 2025