This is a review for AAA Travel. This was a disaster. We made hotel reservations for the Malmaison Hotel in Dundee, Scotland through AAA. I gave them my credit card information, received the booking confirmation, and assumed we were good to go. I also assumed the charge would be reflected in my statement once we checked in. The hotel had no record of our booking or our contact information. In other words, they hadn't been paid. We had to scramble to find other, last minute lodgings across the street. We'll never use AAA Travel again.
