We had AAA for 10 yrs, never used them before. Car broke down, called AAA. They assured me someone would be there in 45 mins. Noone ever showed up. We kept calling back as instructed every 15 mins for an update. 'When' they would answer, they kept saying someone was on the way. 6hrs later and now nighttime, noone had showed, noone answered at AAA any longer. We had to call our own tow truck and paid $160 out of pocket. AAA left us stranded!! We will never use them or attempt to use them again. I have heard this same thing now from multiple people. Such a shame they do not do better. The tow truck driver that we got there ourselves said noone will answer AAA calls anymore because of the way they do business. Nice to know.
