I have been a AAA memeber for 7 years. I usually have great experiences. They are usually very prompt. My last 3 experiences have not been the greatest. The last time, I was stuck on the highway and had to wait 1 1/2 with an 8 month old for someone to help us. When I called, they stated that they had no request, even though I had a request ID# and confirnation texted to me. This made the wait longer, as they had to reissue the request. The other time, I was stranded with a flat at night. No one ever came. I was just stranded until I could find a friend to get me. AAA never showed up and I never recieved a call to inform if they were lost. I currently have a flat on the highway, after waiting an hour, I called to see if sowmine had been dispatched. I was told that no one had been dispatched yet, because the system did not read the request as a priority (it's priority since we are on the highway and it's an unsafe condition), even though I did include the location when I submitted the request online
