What happened to AAA... There has been a big change in service! You used to have a dedicated agent who took care of you. You felt special because you were in the club. Now your just a numer and you get who ever is ansewers the phone if you can get someone on the phone at all. Today I tried calling my local office and the number was disconnected. Took me sometime to find the customer service 888 number then after dealing with the AI I finally got transferred. Waited 15 mins then when I finally got a hold of someone, the call was disconnected. They used to be the best value now there as bad as a broker.