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AAA north riverside Il mechanics and their manager

I had my car towed to AAA in North Riverside to see what was wrong with it. I know I need a brakes a battery I was told I need alternator so I bought the alternator from AutoZone they tell me it’s no good so they replaced it and then charged me a fee over 200 to put it in and in total I paid $ 1830 .00 now I go pick up the car and there is no brakes the car wouldn’t stop I am scared now because I’m trying to get this car to stop so my son is telling me, mama pump the brakes he outside the car I got the car to stop and I still in the parking lot of AAA in north riverside IL they have gave me a hard time they don’t know how to communicate with their customers they have been very mean and unprofessional no one to help me now today I trying to get some help I left the car Saturday and today is Wednesday my car has been at AAA for over 7 days now they tell me something different what wrong with the car and they put the car on the machine so now it something different about a computer and they was suppose to be fixing the brakes because the car wouldn’t stop Saturday now here another problem I don’t believe nothing they are tell me the manager hung up the phone in my face because he is not telling the truth and I can’t believe this is how you do a customer maybe because I am a Women now they tell me it the computer unbelievable the worst Mechanics i have been callin and the manager didn’tcall me i had to call him he was to call me Monday and he didn’t call me so I call him I was on hold for over 20 minutes and no one came to the phone I been call all day I am a senior and I try get to my Doctor appointmen this is a nightmare how would you feel if you paid $1830.00 and your car has no brakes and now they tell you something else and if they did your brakes they would have known about a computer they put it on the machine. I paid $1830 .00 and now there’s something else wrong with the car unbelievable help someone help me please What a Senior to do

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Date of experience: Aug 22, 2024