They don't even deserve the one star. Save your money because these people sure don't have any business taking yours. Got stuck in Corpus Christi during Tropical Storm Alberto, and they refused to come pull my car out when the water was nearly up to the door and wanted me to wait until the water had receded. Ok, it was mildly irritating due to my current predicament, but at the end of the day, I understood that the water level may make it difficult. So I have spent all day in my hotel, and come around 9:30 PM, the water is receded, my car is no longer in the water, and the parking lot I'm in is only about ankle deep. Alright, sweet. I could have driven it across the parking lot and hopped the curb to get onto the frontage road so I could re-park my car on higher ground. Only issue was there was a grassy area where my car could potentially get stuck. So I called AAA, explained the situation and how they could simply tow my car through the mud. And not only did they say it has to be completely dry for them to come and help me, but they said they said short distance towing wouldn't be covered under the plan or some ridiculousness to that effect. To add insult to injury, I asked the attendant, "so I'm just s**t out of luck I guess?", to which she replied "yes ma'am." Bottom line: do not waste a penny on this pathetic excuse of a company. They don't deserve it, they don't deserve your patronage. How they even exist is beyond me. I would say they prey on travellers who are at their most vulnerable, but that would imply that they actually bother doing something remotely helpful. You're better off taking your business to your local crackhead who will gladly help you push your car out of floodwater through mud or change a tire for a mere iota of the price! They'll probably do a better job too!
