My wife has AAA. She broke down with brake issues and scheduled a tow within an hour(aprox 1445) call back a little after 1600 only to find out the request for service was canceled. Was given "priority" and the tow was then scheduled for 1809 but that time came and went. Used their text to request an agent as instructed and still had to call as there was no callback and now have to wait another 28 mins for a tow....still waiting after 4 hours
