I had the worst experience with AAA Roadside Assistance on 6/1, I requested a tow at 4:15pm and was told these exact words “ your request has been confirmed and someone will be there between now and 6:24pm”. I waited until 6:30pm for someone to come and nothing so I called and kept getting transferred allllllllll over the place. I got hung up on 3 different times and finally someone said they would be escalate to a supervisor and someone would get back with me, well that did not happen for hours later. When a supervisor did call me back they gave me another quote for 1:22am for a tow. What in the world? I had to call a tow company and pay out of pocket for my tow when I had already paid my full annual prescription. I am still very disappointed with this service and do not recommend AAA to anyone!
