aaa

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I want to give them 0 stars

I want to give them 0 stars. I paid so much money for a premium membership for absolutely nothing. Car broke down on the side of the highway and AAA took 4 hours to send a tow truck out to use just for the driver to leave within 5 mins and not tow the car. Then AAA called back and said they were looking for another driver to send. Which took another 3 hours and they called and said one is coming. Instead the police showed up and told us that they cancelled the tow and won’t tow it at all and it was 5 am at this point and we have been on the side of the road for 8 hours in total. Then AAA sent me a $20 Lyft voucher for a $200 Lyft ride. They are absolutely worthless. Even the police told us to drop AAA because they do absolutely nothing.

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Date of experience: Mar 31, 2024