Worse experience ever whilst shopping online! I ordered a book for the first time from Abebook because it was not available in my local book store. The seller sent me the wrong book (cost me £50). After days of chasing and formally complaining about the wrong order, I was asked to return the book at my own cost in order to get a refund!! My city is in lockdown and I won’t be going to the post office for their mistake! Amazon delivered the book to me faster than their reply to my complaint email - that says enough!
