A yearly subscription got taken from my account with no warning and after sending a message to "Premium" support asking to allow me to pay for a monthly subscription, I was left for days waiting for a reply. I had thought about a monthly subscription but I have decided to cancel. I lodged a dispute with PayPal and they returned my money. I got a message from support the day after I was told by PayPal I was getting a refund. Shoddy service and no contact details, they only reach out when they want your money. Deliberately confusing to switch off and cancel. Just my experience with them.
