I have had the worst experience with your service and platform. Half the time the interface doesn't even work. I've submitted 1 chat, 3 tickets and 2 reviews and have had ZERO follow-up response in 3 months of use! 1. I tried using your "educational" material. Your training material is out of date. The interfaces you show don't match the version currently in production.2. Automation works 2-3 days then just stops. No errors. It just stops.3. I try to edit a simple emails and the email editor just stops working or crashes and redirects you to another page only saving 1/2 your edit.4. Forms don't respond the way they're built. I have two I've built in the floating bar format and both are set to redirect to a given URL, yet they refuse to do anything but show a thank you message.5. The one time I did talk to someone via chat I asked what I believed to be a simple question. Can you take the Personalization Tag that one of my connected apps generates (Eventbrite) and put those in custom fields to capture the data? The person told me they didn't know and told me I just needed more training. Then proceeded to send me more of the same out of date links to your training material.6.Promises from sales people of a whole "onboarding" process... Nothing, not even a followup email from the sales.I could go on but what's the use. Don't buy this product. The platform is seemingly unstable and the support is non existing. Sad when you have to go to a public forum to even get noticed!
