They absolutely suck. I cannot get past their 2FA security system to log in. I sent them an email and they told me to use my 6 pin code to log in and reset my password. If I had that, I would not need help. Either way, I noticed that I could order without logging in so I figured I would just do that. For what ever reason they have my shipping address locked and said I need to contact them to have it unlocked it was a security thing. I did just that. They replied back quick enough but required an act of congress to verify my identity. Some of the stuff I could not even supply. I then decided to do a search and found that Mouser sells their junk too. I bought what I needed from Mouser and will have it in 3 days. I have ordered from Adafruit years ago when I needed something that they specifically sell. I have also found out that places like Aliexpress or Ebay sell the same stuff a lot cheaper. It's sad when you dont want to sell to customers enough to try and help them out.