Booked a hotel, received an email confirmation and the credit card was charged. Called the hotel to confirm that the room was booked and it wasn't, the hotel also told me they were sold out and had lots of problems with agoda bookings. Called Agoda again theu gave me a new reservation number, called the hotel back and still there was no reservation. I will be calling the credit card company now to dispute the charge, since the reservation is non existent. This company is a SCAM!!! Be aware of it.