agoda

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This is a terrible scam company

This is a terrible company. You will end up paying more than booking yourself. You add the risk that if you need to make changes you are out of luck. They are not responsive. Had bad weather that canceled out tours and ferries. They refused to acknowledge the cancellations and despite no possible way to get on the ferry and to hotel they refused to provide refunds. You get stuck with a very dumb AI bot to communicate with. not worth the pain.

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Date of experience: Jun 10, 2025