Never ever book a flight through Agoda. They scammed me for 1000 USD, it was a technical error on their side and they offered to compensate 10% if I would stay off social media. I don't understand how a company as big as Agoda is allowed to steal money from citizens without having to take any responsibility. I've filed nearly ten official complaints, with my bank, airline, visa etc. As a single consumer there's nothing you can do against the likes of Agoda.