The worst customer service ever! Scam! Booked a hotel got there and was nothing like the pictures horrible tv not working my daughter got an electric shock from metal sticking out of the plug. Paid for 4 nights I checked out the day I checked in and trying to get my refund but customer service keeps ignoring me telling me to call them they keep putting the phone down on me pretending confection is lost. I’ve emailed about 100x and getting nowhere ! I will be contacting training stardards how are they allowed to get away with this?
