Booked a motel in Yakima WA that had good reviews on Agoda. When I told a local I was going to stay there, she was extremely alarmed. The place, she said, is a hangout for drug users, prostitution, and gangs, many shootings nearby. Called the motel itself and said CANCEL please but could only go through AGODA for refund. AGODA had IN VERY TINY PRINT a notice stating the reservation was nonrefundable. Yeah, I should have spent an extra 10 minutes reading every.single.line.on.the.multi-page.website. I figured such a big company would bargain in good faith and tried to get my $273.93 back, but NOPE. It’s very very clear they use dishonorable practices. I would never consider using them or any of their partners or subsidiaries because of this.
