aliexpress

2
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Every single item I've received…

Every single item I've received recently is faulty or poor quality. Customer support is working against me making return process extremely difficult. Every time I get in touch with them I'm talking to an automated answer machine which pretends to be a human, which is assuring me that this time my case is going to be sorted. They raise my case to their so called "higher team" which is sending me exactly the same automated answers countless of times. Go on eBay even if the price is twice as much compare to aliexpress.Over 2 months later still not resolved. Customer support still repeating the same solution wanting me to pay extra for someone else's fault and telling that video showing the software unable to connect to the vehicle for over a minute is not an enough evidence. Unbelievable.

1
Date of experience: Jun 14, 2025