Awaiting my Amazon parcel I checked the website to read that my parcel had been "handed to the resident".WHAT! I decided to check if the parcel had been kindly taken in by a neighbour. By the way I have been in all day, sat less then 4 metres from my front door and my hearing is fine. No knock on the door had took place. I opened my front door to check with my neighbours and there is my parcel on my front step, value of contents £112, visible to others on a busy road, cars and pedestrians. I have been an Amazon customer since 1998 and this is the first time this kind of thing has happened. Not impressed at all. I always think/thought of Amazon as the benchmark for customer service.
