co

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Bait and switch delivery dates, customer service can’t/won’t do anything about it

Ordered an oven, because mine blew up. Not wanting to be without a way of cooking, I sought out the quickest solution. Free delivery in three days time? That will do, I thought. Then, after placing the order, my delivery date is inexplicably a whole week later than what was stated at the checkout. Two further infuriating things now rub salt in the wounds. If I look at the oven I ordered, apparently I can still get it in 3 days time. I contact “customer service” who apparently aren’t empowered to offer any services to customers, because they can’t do anything about it. Not even cancel the order! I have to wait for it to be delivered and then refuse delivery! WTAF! I’d never have ordered if I had any impression I’d be waiting more than a week. I’d have paid more from the likes of AO or Currys to stand a chance at a more timely delivery. Moral of the story: NEVER trust the quoted delivery day when shopping for anything on Amazon. I’ve been misled a couple times like this in the past when buying from Amazon, but it’s never been more than 1 day later once the order confirmation email comes through. Not an entire week.

1
Date of experience: Feb 11, 2025