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They con people

It used to be a great company but has gone downhill and customer services are rude. I had ordered a set of drawers but they arrived half made, the drawers didn't close, and with sharp edges, I ended up with paper cuts all over my hands. I took photos but the 3rd party seller, Neats Plastic (I wished I read the reviews), wanted to charge me to return the unit. I complained to Amazon who asked me to advance the cost of the return, £42, which I can't afford. After years and dozens of orders with Amazon, I have permanently closed my account.

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Date of experience: Jan 23, 2025