Shabby unprofessional business.I clearly state to leave my parcels in my safe place. But for these idiots do just that? No they don't. They dump on front doorstep and then run. I sick to death of my parcels being late for delivery too. The other day I recieved a message unable to deliver my parcel due to no access on my driveway. Seriously!! Firstly I don't have a driveway and secondly they never delivered anyhow as I have video doorbell and five cctv camera around my property recording 24/7 and I was in all day. Then they stated my parcel will be attempted delivery same day before 10pm. Parcel never arrived. And today being the 11th January 2024 they finally brought my two parcels which were in a total mess. Boxes smashed up beyond recognition and they had put all my items into plastic bags. I mean what the hell. How can they destroy two large boxes and have to put my items into two plastic bags. Which incidentally 7 items were missing which I've had to claim a refund on. Thanks royal mail and Amazon. Strongly recommend you shop elsewhere. Today I must add, im due another parcel which I paid for next day delivery and that parcel has failed to arrive so far. Such a poor service. Makes me sick.