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Amazon Prime UK Charges Customers For Amazon Exclusive Content

I was recently half way through watching the series of Vikings on Amazon Prime "An Amazon Exclusive" which has now been made chargeable without prior warning or notice from Amazon UK. Nothing exclusive to amazon or made by amazon should ever be made chargeable! It's logical common sense that this is bad business and that they will lose many subscribers as a result. As that is what we pay our subscription fees for. I complained about this to Amazon UK and was then fobbed off by their customer service representative by them not providing a solution to the problem that I had been presented with. Actions have consequences. I warned them as a result if they didn't remove this charge for me to continue watching Vikings with immediate effect that I would cancel all subscriptions with them, including my subscription to Crime Investigation Play. This has now been actioned as a result and all my Amazon UK subscriptions have been cancelled. I'm sure that many other people's Amazon subscriptions will also be cancelled as a result. I can't be the only person that is unhappy about this. Who would like or put up with getting half way through a series and then without any notice, to then go back to watch the rest of it to find that you've got to pay £8.99 per series reduced from £18.99 as if they're doing you a good deal 😂 absolutely ridiculous, what a joke.

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Date of experience: Jan 01, 2025