I had an awful experience with Amazon UK regarding an order for Lindor Chocolates (Order ID: 205-4455463-2807552). The delivery was marked as "left in the garden" on 29th November, but the image provided was not of my property, and I never received the package.I reached out to customer service multiple times and provided my UK BRP and DL three times, yet they kept rejecting my documents and asking for the same information over and over. It felt like Amazon was pulling a fast one on me, deceiving me with a false delivery image and refusing to take responsibility for my order.This experience has left me feeling completely defrauded and deeply frustrated. I expected better from a company of this size, and I’m extremely disappointed with how this situation has been handled.
