What liars and fraudsters. I bought a radio from amazon via VttQck. After 6 months the radio ceased to function. I claimed on the 1 year warranty, I have two emails confirming they would send a replacement. Despite this I have received nothing 2 years later. I contacted customer services no less than 8 times to try to resolve the matter, but they refused point blank to do a single thing, eventually say I hadn't made a claim??????????????? Amazon guarantees are not worth the paper they are written on, nor are the VttQck. Customer service at amazon are completely useless. Don't Bother making anymore excuses. JUST SEND THE RADIO, simple. This was May 2022 as the date box won't allow the correct date