I spoke to customer services because they left my expensive parcel outside someone else's door. If I hadn't located my parcel as quick as I had, someone could have easily stolen it because it was just left in full view of people passing. Any parcels that are successfully delivered are just dumped outside my door and left, they never ring my doorbell to hand my parcel directly to me. I told customer services this was happening as well. The situation hasn't improved, because the following day, they dumped a parcel and left again. They rang the doorbell that time, but didn't even allow me the time to answer the door. I pay for Amazon Prime as well, for an unacceptable service.
