I have often ordered through Amazon and it is usually fairly easy and delivery on time. But this my new phone got list by the carrier. No problem I thought, I contact Amazon to get a replacement.... Now 3 days later, the carrier has still not been contacted by amazon for a confirmation of the lost goods and for some reason Amazon doesn't answer any of my questions, I just keep getting an automated email from their customer service representatives. I doubt they even read what's in the emails... Edit: got a replacement in the end, and this time they send it with DHL express.
