I ordered a Polaroid camera bag, but instead received two USB-C adapters that are completely unrelated to the product I purchased.The package I received is labeled incorrectly as “tui Polaroid, Sac Polaroid,” but clearly does not contain anything resembling a camera bag. What is even more concerning is the label on the back of the packaging, which lists the following contact information:Yeepin GmbHAlleestr.11, 67655 KaiserslauternRheinland-Pfalz, GermanyAlso they gave the wrong email.This email address is highly suspicious and unprofessional, suggesting that this may be a scam or that the seller is using misleading or false contact information. No legitimate business should be using a free email service like Outlook for official correspondence.This experience raises serious concerns about the reliability of the seller and the authenticity of their products. I would strongly recommend Amazon to investigate this seller and take appropriate action to prevent other customers from facing similar issues.After receiving the wrong item, I contacted the seller to resolve the issue. Unfortunately, their response has been extremely unhelpful.They refused to arrange a courier for the return and insisted that I must cover the shipping and send the product back first, only then will I be refunded. They also refused to provide any form of compensation for the inconvenience or their mistake.When I asked further questions or expressed concern, they completely ignored my requests and refused to listen. This is not how responsible sellers or platforms should treat customers — especially when the fault lies entirely with them.This experience has been frustrating, time-consuming, and deeply disappointing. I expect Amazon to review this seller’s practices and take appropriate action.
