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Seriously Amazon France

Seriously Amazon France, when will you finally take responsibility and do something about the lame delivery service provider you use? The livreurs from La Poste, Colissimo, and Chronopost don't give a damn about the packages they deliver. I've received 7 packagges in the last 4 days, and every single one of them has arrived either wet: damaging the books inside, boxes broken because they squash them inside the tiny boîte aux lettres even when the boxes are evidently bigger than the mail box, breaking whatever was inside the box, packages opened... it's a disaster, and who's to blame? Amazon or the delivery people? Customers cannot know who was the one who actually delivered the packages, so it's Amazon's responsibility for continuing to allow this type of shitty service from the national postal service without addressing this with them.

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Date of experience: Apr 23, 2025