I have been a Prime Amazon member for many years . However , I feel Prime is literally a waste of money . I always get returned items . You can tell when something is a return . Well this week alone has been a total nightmare with Amazon . I ordered several products this week. One after opening the package was open and stuffed into a plain box with ripped tape and a dismantled box . I contacted Amazon and they offered a replacement in which I have received . The issue with this Amazon has replaced several items due to their negligence. Amazon has said that I would “ not “ be charged and to donate , keep or throw out the damaged item . In which , I have done countless times . After months down the line I receive a email stating I need to return the item or get charged. This is after they told me to donate , keep or throw out . When I look into the messages to my surprise it’s no longer there and all other messages are still there. I know now to keep my own proof. Well their nonsense stops today . I ordered a package . Once I received a notification I quickly went to the area of my home to retrieve my package . The only problem was the amazon package was fully sealed a white Amazon small bag and completely empty . I was furious and cursed amazon out their representatives are like bots and repeat the same thing over and over . But this was the last time . Amazon they don’t care about how valuable you are as long as you keep spending money. Well this was the straw that broke the camels back today . To ask me do I want a refund or a replacement And there was nothing else that they could do . Well I canceled prime for good and will be making this known on every site possible . To receive a empty package and to hear the same thing, Amazon values you as a customer and we certainly are sorry that this has happened . Well they lost a great customer. Amazon has went downhill from where it was years ago .
