Customer service is a joke !Absolutely not motivated in helping you.My return shipping (using Modial Relay as per instructions received) went missing but Amazon.fr doesn't want to help.Contacted them 4 times, but or they terminate the contact halfway or they provide a standard & useless answer and termintate the contact after that.Lost 250 euro !Amazon.be and Amazon.de were always helpfull in the past, but Amazon.fr just don't care ;-(