I find Amazon a convenient and reliable shopping experience, using them frequently and receiving all my goods. I have removed 1 star because I want to urge Amazon to ban La Poste in France as a delivery courier. 90% of all packages don't get delivered and we have to collect them from the depot. La Poste do not even ring the bell in an attempt to deliver. So often now I consider using Amazon in France because of this inconvenience. I would add that all other Amazon couriers are excellent, so why do you suffer the horrific La Poste, that are damaging your reputation?