I ordered 4 items from Amazon. They split the order in to two deliveries. One got to me a day early and the other they claim got to me a day early too but it was not recieved. They told me to make a police report. I did. They refused to recognize the report and basically accused me of being a fraud. Wrote a long old fashioned letter and snail mailed it to the Amazon FR offices. Never got a reply or acknowledgment. Stay away from these crooks!