2 Years ago i was trying to make my first purchase on Amazon using gift cards I won on the Gamercraft website. The total value of the gift cards was $830, and I received them via email over a two-month period (84 gift cards in total! ). Everything seemed normal until Amazon placed a hold on my account, requesting proof of ownership for the gift cards.I diligently uploaded screenshots of all 84 gift card emails as proof of ownership. However, instead of reviewing my evidence, Amazon kept sending the same automated email asking me to fill out a form. It felt like I was dealing with a bot, not a human specialist.After multiple attempts to reach support, they finally requested the serial number of just one gift card. I provided it, expecting a follow-up for the remaining numbers. Disappointingly, I received a new email claiming the gift card might have been used by someone else and denying any refund or resend.This doesn't make sense! I used the gift cards myself, and I never requested a refund or resend. All I wanted was for Amazon to review my proof and remove the hold on my account.Following countless attempts with useless forms and unresponsive "specialists, " Amazon ultimately closed my account without any explanation. My frustration is immense. I invested significant time and effort to win these gift cards, and they were just taken away.Frankly, this has been the worst online shopping experience I've ever had. Being treated like a number, ignored by automated responses, and losing my hard-earned reward is unacceptable.It's September 2024, and Amazon continues to ignore my case. I'm sharing this story to warn others about the potential of being scammed by this company. I've provided overwhelming evidence, but they refuse to address the issue. Don't let this happen to you !
