I've been a big fan of Amazon and usually their services were top notch. I haven't been using the French version of the website before, but I wanted to buy a present for somebody that is a big fan of the 'Asterix & Obelix' comic books. So I ordered 28 comic books from the French site (since I could not find them on amazon.co.uk or amazon.de).The total order of the value was 310.12 EUR and later that evening that amount was blocked in my account by Amazon. The next day another 155 EUR were blocked so I reached the customer support. They did not explain why this new transaction so I said that things will be ok and the money will get back in my account. Then they made several other authorisations. In total almost 600 EUR was blocked in my account although the grand total of my order was for 310 EUR.So I had to contact again the customer support which were very impolite and rude and in the end they said that they only made a single transaction and that they will cancel the order and cannot help me any further.I just hope I'll get my money back although I'm pretty scared right now that this won't be the case.
