Hopeless, hopeless, hopeless. I have spoke to possibly as many as 100 people since August last year about phone , computer and email problems. Customer services promise every time you speak to them that they are going to follow this through from start to finish and I'm not going to let me down like other representatives have. This is utter rubbish they are rude unhelpful put the phone down and don't ring back. My business has been crippled by them and I've just had a massive operation and trying to stay away from the computer but can't due to troubleshooting. Customer services refused to help anymore yesterday as it was taking his time up, I pointed out that he gets paid for his time I don't get paid for mine and the problem is their end so they put the phone down. They are absolutely hopeless and if you complain, it goes no where, it just gets used internally (Ignored). I've been with Apple for three decades and spent over a quarter of million pounds with them. They are and absolute terrible company and I wish I'd never bought an apple product. Their whole set up is designed so you can't complain and they're not traceable for their awful customer services and rudeness. Apple, you've gone to the dogs!
