apple

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Apple 14 Pro - complaining to Apple since 2.5+ years

I had purchased the Apple 14 Pro when it was released first. This is the first iPhone that I am having battery issues. All my previous iPhone purchases never had this type of battery drain issues. I had AppleCare Plus. Having this also did not help, they never accepted that it was a battery issue or design issue. They blamed it on cycle count. The cycle count is linked to the number of times a battery issue charged. Why would the battery be charged many times? Because of the charge depleting rating is very high. Either due to defective battery or defective design. Also the complaint of phone overheating was taken as not of importance. Best is replacing this phone with Samsung or Google Pixel, eventually also put a closure of going with MacBook Pro and move to another competition. Enough of Apple writing “S..p.d” across a customer’s name. It is not that I have not complained to them. I have complained to them about this issue since the time I purchased the phone.Good luck Apple! It always starts with 1 customer defecting the Apple bandwagon, soon to be an empty wagons.

1
Date of experience: Mar 22, 2025