Ordered a gift voucher, but it didn't arrive with the recipient. I contacted ASOS, and it took me over an hour and three agents to finally get a cancellation and refund. They refused to refund me even though I explained the 14-day policy on their website and also the UK Consumer Rights. What a scam of a company. I never use this company, and I only did it for a gift card for someone who uses them! AVOID ASOS
