asos

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I ordered a Forever new longline coat…

I ordered a Forever new longline coat worth £150 for next day delivery as I needed for an event the next day Instead they sent me a £60 river island coat And I reached out to customer service they didn’t care or even apologised, such ego and arrogance that oh we are asos we don’t care All they said “ok return it and get your refund back”So unprofessional

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Date of experience: Jan 25, 2025