Asus support is horrendous. I bought a monitor that was supposed to be calibrated. It was not properly calibrated to the specs they advertise. I contacted them and over the course of a month I was just contacted by a rotating bunch (10) of "support" specialists that didn't know the first thing about what they were talking about. They just tried to give me the run around every time. No real support, they just tried to tell me I was wrong, up until I bought a hardware calibrator and showed them the failed report.