asus

1.5
1.5 from 2.0K Reviews and Ratings
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Asus and Best Buy have no customer service!!…

I have an asus router that I purchased 6 months ago. I spent 4 days on the phone with asus tech support. They finally told me to send it in for repair. After another 6 weeks it came back still defective. They said they will send me a new one. This has gone on for another 3 months and nothing happens. I call and they say upper management will call me for details but they never call. I have been getting the same empty promiss for 3 calls now. They do not honor their warranty. Best buy will not help either. I hope both companies go out of business.

1
Date of experience: May 04, 2022