asus

1.5
1.5 from 2.0K Reviews and Ratings
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Don't trust ASUS promotions and don't expect much support help

I applied for a cashback promotion to buy a motherboard and cpu together in combination. I chose ASUS when I would have chosen another competitor otherwise due to ASUS' high price. However, with the cashback the price worked out cheaper overall. I submitted my claim on a half-working website, received an email telling me that I would be expecting another later to finalise my claim. I did not receive it and by the time I contacted their support the promotion was over and they refused to pay out. I felt cheated.Additionally, their motherboard bios and support are all broken english. The support will do anything they can to refuse to help even and seem to be intentionally roundabout even with basic matters.

1
Date of experience: Sep 23, 2020