asus

1.5
1.5 from 2.0K Reviews and Ratings
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ASUS support no existant

i bought an asus gaming pc that had a promotion on it,so i go home set up my pc and try to do the steps to get the promotion,it dint work so i contact asus support, wait 2 days and they respond the exact same steps that is already detailed on the receipt of the store on what to do to get the promotion even if in the email i already said i did those steps and didn't work so now they say we dont deal with the promotion you have to contact asus promotion,so i send an email to asus promotion and wait 4 days to get a response,no response so i send another email,wait 2 days and then i get the same response as the fist email i sent with the steps i already now,so i respond to the email and they never respond back,so now i decide to contact the tech support,but you now what??they dont deal with the promo so have to contact the asus promo division or team or i dont know what,in conclusion dont buy asus if you whant to have an after sale support hope the the product you buy dont brake cause if you want to get support your going to be alone

1
Date of experience: Oct 18, 2018